Answered By: Danielle De Jager-Loftus
Last Updated: Jan 10, 2018     Views: 128

You must un-zip the file or "extract all files" before trying to install it on your computer. If you don't it will ask you for the product code. Check the step by step directions from the EndNote LibGuide (http://libguides.usd.edu/content.php?pid=63203&sid=1079614).